Nationwide Comcast service outage: It's not just you

Nationwide Comcast service outage: It's not just you

Comcast and Xfinity users may need to find something else to do Friday after a massive outage affected users' cable and internet.

The outage began about 1 p.m. ET on Friday.

A fiber cut to Comcast's large backbone networks caused a nationwide service outage for businesses and other customers.

The company apologized for the disruption and said it is "working to get services restored as soon as possible".

"It is now affecting our business and residential internet, video and voice customers", the company wrote on Twitter midday Friday.

More news: At least 5 dead in Annapolis newspaper shooting

A major outage is affecting Comcast customers nationwide, including throughout the Shenandoah Valley.

EPB spokesman John Pless says the level 3 outage is not impacting EPB's services.

The company replied to some Twitter users complaining about the lack of service.

There's a good chance right now if you are in the Northeast and your cable or Internet provider is Comcast that you are experiencing some difficulties.

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