Starbucks CEO Apologizes For Arrest Of 2 Black Men In Philly Store

Starbucks CEO Apologizes For Arrest Of 2 Black Men In Philly Store

Less than a week after a Philadelphia Starbucks made headlines for calling the cops on two black men for waiting in their store, another Starbucks was accused of racism by denying a man the restroom code because he had not purchased a drink. Witnesses said the men were calmly sitting in the cafe and in a widely viewed video, some patrons asked police whether they were targeted because they are black.

Police have not released the names of the men who were arrested and later released after the district attorney's office said there was lack of evidence that a crime had been committed.

The CEO, Kevin Johnson, flew to Philadelphia, promising to personally apologize to the two arrested men, and called their arrest " reprehensible". In 2015 in the face of protests nationwide about police shootings of black males, Starbucks launched what it called the "race together" effort, having employees write that term on coffee cups to try to engage customers to think and talk about racial issues.

"In addition to our own review, we will work with outside experts and community leaders to understand and adopt best practices", Johnson said. "All the other white ppl are wondering why it's never happened to us when we do the same thing".

But he said the men "did absolutely nothing wrong".

"There are some situations where the call to police is justified".

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Johnson said some of the coffee chain's locations have slightly different guidelines for how they handle certain situations.

"My responsibility is to look not only to that individual but look more broadly at the circumstances that set that up just to ensure that never happens again", Johnson said in an interview on Good Morning America. The men, who were apparently meeting an acquaintance and had yet to order, were held in custody for eight hours.

Police officers detain a man inside a Starbucks cafe in Philadelphia, Pennsylvania, in this picture grab obtained from social media video. Protesters are demanding that store manager, who called the police, be fired.

The men were taken to a police station and fingerprinted and photographed and held for nearly eight hours without being charged.

Johnson said staff would get more training on "unconscious bias". An officer says the men were not complying and were being arrested for trespassing.

Today Starbucks' CEO apologized to the men but said different stores have different rules.

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