Uber unveils safety features, including faster 911 calls

Uber unveils safety features, including faster 911 calls

Uber introduced several new safety features for its app, to give people a sense of security on their rides.

"After misleading consumers about its privacy and security practices, Uber compounded its misconduct by failing to inform the Commission that it suffered another data breach in 2016 while the Commission was investigating the company's strikingly similar 2014 breach", said Acting FTC Chairman Maureen K. Ohlhausen. That's why the Uber app will soon include a new emergency button that will connect you directly with 911. "Trusted Contacts" allows riders to pick up to five friends and family members and share trip details with them during every ride. "As a start, today we're excited to share a series of product updates that give riders more ways to get around without needing a auto, and new ways we're collaborating with cities".

When the 911 button is pressed, riders will immediately get their location to relay to dispatchers, helping riders traveling in unfamiliar areas. And I think that Silicon Valley is understanding that with building these platforms comes responsibility to make sure that those platforms are being used for good, and the old days are over and you have to take this responsibility seriously and you've got to invest behind it.

The section features a bunch of insight into the company's process for screening its drivers, Uber's on-going partnerships with law enforcement and the company's insurance policies. This new feature will also be available for the passengers to ensure more safety while taking an Uber ride.

Working with the National Emergency Number Association so that 911 calls from the App are immediately directed to the correct call center, speeding up response time. While no background check is ideal, our process is thorough, fair, and relevant to the work at hand.

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Khosrowshahi said the company is aiding the National Transportation Safety Board in its investigation on why Uber's vehicle never noticed a woman crossing the street with her bicycle.

Annual reruns: In the past, Uber conducted background check reruns in jurisdictions where required.

A year ago the company was fined $8.9 million by the state of Colorado for allowing people with serious criminal or motor vehicle offenses to work as drivers.

Meanwhile, Jeremy Hall said the new features won't change how frequently he uses Uber but he supports the change.

Former Secretary of Homeland Security Jeh Johnson is now in charge of Uber's Safety Council as the high-tech company strives to make its transportation network safer.

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